Straight answers to the questions drivers ask most.

Orders typically require 1–2 business days for handling, followed by 2–3 business days in transit, for an estimated total of 3–5 business days. Delivery dates are estimates and may vary with inventory, destination, carrier delays, and holidays.

Once tracking is available, it will be tied to your order updates. If you need help locating shipment details, email the pit crew with your order number and the email address used at checkout.

Most orders do not require a signature, but larger or special shipments may. Carrier requirements can vary by shipment type and destination.

Online checkout and delivery are currently available within the contiguous United States and Washington, DC. Contact the pit crew before ordering if you need delivery to a PO box, APO/FPO address, Alaska, Hawaii, or another destination.

A backorder means the tire is not currently ready to ship from available supply. Timing can vary based on the manufacturer and inbound inventory. If your order is affected and timing matters, the pit crew can help review alternatives.

Some orders may ship in multiple packages or from different locations to avoid delaying the full order. That can mean one or more tires arrive separately from the rest.

Do not install damaged or incorrect product. Email the pit crew as soon as possible with your order number and clear photos of the tire and packaging so we can review the issue quickly.

Some tire categories naturally ride differently than others, especially more aggressive patterns. If something feels off, contact the pit crew with your order number and a clear description of the issue so we can help you troubleshoot the next step.

If you need to make a change, contact the pit crew as soon as possible. Orders move quickly once submitted, so some requests may only be possible before the order reaches fulfillment or shipment.

Return requests should be submitted within 30 days of delivery. Before sending anything back, contact Waymark first so we can review eligibility and provide return instructions.

Tires must be unmounted and undamaged to qualify for our fitment remedy. Confirm the size and vehicle requirements before mounting. If you have already mounted the tires, contact the Pit Crew to discuss your situation; the fitment remedy does not apply.

For ordinary non-defective returns, submit your request within 30 days of delivery. Tires must be unused, unmounted, and in original condition. Customers pay return shipping, and a restocking fee of 25% of the product price applies. Refunds are processed within 10 days after we receive and inspect the returned tires. We guarantee the fitment we recommend when you provide accurate vehicle details for an unmodified setup. If we make a mistake, contact the Pit Crew within 30 days of delivery. Tires must be unmounted and undamaged. Your Pit Crew will work with you to make it right with free return shipping and an exchange or refund. Check fitment before mounting. Installation labor is excluded unless preapproved.

We guarantee the fitment we recommend when you provide accurate vehicle details for an unmodified setup. If we make a mistake, contact the Pit Crew within 30 days of delivery. Tires must be unmounted and undamaged. Your Pit Crew will work with you to make it right with free return shipping and an exchange or refund. Check fitment before mounting. Installation labor is excluded unless preapproved.

Start with your year, make, model, and trim. If you still need help, email the pit crew with your vehicle details and the size or tire you are considering so we can help verify the direction before you buy.

A staggered setup means the rear tire size differs from the front. If your vehicle uses a staggered setup, it is especially important to confirm both front and rear sizes before ordering.

Yes. You can adjust quantity on supported product and cart flows based on what you need for your order.

If the brand or model you want is not currently listed, reach out to the pit crew. We can review what you are looking for and confirm whether there is a comparable option or a next-best direction.

All-season tires are built for broad everyday use, all-terrain tires balance street and off-road driving, and mud-terrain tires prioritize aggressive traction with more tradeoffs in road noise and ride comfort. If you are deciding between them, Waymark can help you narrow the right choice for how you drive.

Yes. Send the tires you are considering, your vehicle, and what matters most to you, like ride comfort, weather traction, price, or tread life, and the pit crew can help you compare them.