Tire tread detail for Waymark contact page

Contact

Tire questions, fitment help, and order support.

Contact the Waymark pit crew if you need help before checkout or after an order is placed.

Best place to start

Pit crew support

Call or message us for help with tires, fitment, checkout, shipping, or an order.

Email the pit crew

pitcrew@waymarktires.com

318-PIT-CREW

(318) 748-2739 · 9 a.m.–7 p.m. Eastern

Stacked tires for Waymark support

Need help?

Start with the pit crew.

The pit crew is for pre-purchase questions and post-purchase support: fitment checks, tire comparisons, shipping updates, order help, and guidance before or after checkout.

Contact pit crew support

pitcrew@waymarktires.com

General inquiries

hello@waymarktires.com

For general questions, feedback, or if you are not sure where to start.

Say hello

Company inquiries

info@waymarktires.com

For company questions, partnership outreach, or administrative inquiries.

Email Waymark

Contact FAQs

A few quick answers before you email.

If you still have a question after this, the pit crew is the best place to start.

When should I contact the pit crew?

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Contact pitcrew@waymarktires.com if you need help before checkout or after an order is placed. It is the best inbox for fitment questions, tire comparisons, shipping questions, and order support.

How quickly will I hear back?

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We reply by email as quickly as we can. If your question is time-sensitive, include your order number or vehicle details up front so the pit crew can jump into the right issue faster.

Can you help me choose the right tires?

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Yes. The pit crew can help you narrow options based on your vehicle, driving priorities, and the kind of tradeoffs that matter most to you, like comfort, weather traction, tread life, and value.

Can I modify or cancel my order?

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If your order has not moved into shipment yet, we may be able to help with changes. Contact the pit crew as soon as possible and include your order number so we can review what is still possible.

Before You Email

A few details can make support faster.

If you include the basics up front, we can usually help more quickly.

What to include

A few basics help the pit crew answer faster.

Fitment help Year, make, model, trim, tire size, and the tire you are considering
Order help Order number, name on the order, and photos if something arrived damaged
General questions Let us know what you are trying to figure out and where you are in the process

Need help now?

Start with the pit crew for tire and order support.

If your question is about tires, fitment, checkout, shipping, or an order, that is the best place to start.

Email the pit crew

pitcrew@waymarktires.com

Your cart

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Ask the Pit Crew

Choosing tires or checking an order? Tell us where you need a hand.

Replies within 24 hours9 a.m.–7 p.m. Eastern
318-PIT-CREW
Where can we help?
Just need tracking? Look up your order

We’ll reply by email within 24 hours.

Your vehicle or tire size

Update your selection and keep exploring. Tires already in your cart stay the same.

Start with your vehicle’s factory tire sizes.

Use a vehicle from My Garage

Saved vehicles will appear here once you add one to My Garage.

Year Make Model Trim

Your vehicle

Choose your factory tire setup

One quick check

Which factory tire setup do you have?

Match the size on your sidewall or driver-door placard before viewing available tires.

Keep this vehicle handy while you shop.

Know the size on your tire sidewall? Search directly.

Choose your setup

Tire sidewall size guide Front and rear staggered tire size guide
Rear
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Your selection stays with you as you browse.

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